This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot bookmark pages after updating to 3.6.15

  • 4 respuestas
  • 7 tienen este problema
  • 1 visita
  • Última respuesta de Crossleyan

more options

Just updated from 3.6.8 and cannot bookmark new pages. When it used to bring up a window with title for bookmark and where to put it, now it does nothing. Recent bookmarks shows a long list of BBC IOT programmes (In Our Time) which I have never accessed or bookmarked. Bookmark drop-down list only appears when Firefox has just been started - otherwise I get Bookmark this Page, Subscribe to this Page, Bookmark all tabs, Organize Bookmarks, Bookmarks Toolbar. - But only the last one does anything.

Just updated from 3.6.8 and cannot bookmark new pages. When it used to bring up a window with title for bookmark and where to put it, now it does nothing. Recent bookmarks shows a long list of BBC IOT programmes (In Our Time) which I have never accessed or bookmarked. Bookmark drop-down list only appears when Firefox has just been started - otherwise I get Bookmark this Page, Subscribe to this Page, Bookmark all tabs, Organize Bookmarks, Bookmarks Toolbar. - But only the last one does anything.

Modificadas por Crossleyan el

Solución elegida

Todas las respuestas (4)

more options

Try disabling the AVG Security Toolbar extension. If not that, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

I have tried:-

  1. 1 With AVG Toolbar Disabled.
  2. 2 With Firefox in safe mode
  3. 3 With AVG toolbar disabled and Firefox in safe mode.

None of these make any difference - still cannot add bookmarks.

more options

Solución elegida

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Yes, followed the instructions in the link: http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox Deleted Places.sqlite and Places.sqlite-journal from profiles> *****.myname Restarted Firefox, used Bookmarks > Organise Bookmarks > Restore (to about a week ago) and all seems well. Note- before using Restore Bookmarks only the top level bookmarks were accessible when adding a bookmark. Thanks for your help.