This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get an update to install this update (https://d3lvr7yuk4uaui.cloudfront.net/inst/FirefoxUpgrade.xpi) is this a update from Firefox. It has a message that states " a critical software update is needed for your browser. I want to make sure this is safe

  • 2 respuestas
  • 457 tienen este problema
  • 61 visitas
  • Última respuesta de the-edmeister

more options

Firefox is preventing an update on my computer It says it is a Firefox update It says SYSTEM UPDATE REQUIRED-A critical software update in needed for your browser. I have never seen this kind of update from Firefox before I want to know it is a safe update

Firefox is preventing an update on my computer It says it is a Firefox update It says SYSTEM UPDATE REQUIRED-A critical software update in needed for your browser. I have never seen this kind of update from Firefox before I want to know it is a safe update

Todas las respuestas (3)

more options

Go into your add-ons and remove the Game Labs add on. Restart Firefox. No more red banner.

more options

That is not a legitimate Firefox update!

more options

What if there is no Game Play Labs thing in your add-ons?