This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WebGL unavailable, recommends graphics driver update, but tried and udated graphics driver crashes system. Now what? Works fine on Google Chrome though.

  • 4 respuestas
  • 163 tienen este problema
  • 1 visita
  • Última respuesta de cuong1104

more options

WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)"

It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system.

Chrome works fine though (e.g.

WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)" It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system. Chrome works fine though (e.g.

Modificadas por alepyro el

Solución elegida

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

Leer esta respuesta en su contexto 👍 3

Todas las respuestas (4)

more options

Do you set "webgl.force_osmesa" to true in "about:config"? Set "webgl.force_osmesa" to false, set webgl.prefer-native-gl to true, and restart firefox try again.

My notebook is G 105M, I update to 266.58 driver and set "webgl.force_osmesa" to false , the firefox 4.0 and Minefield could run webGL

Modificadas por cz666 el

more options

Solución elegida

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

more options

Managed to get the latest driver from nVidia installed, thanks to support from Dell. Just needed the latest chipset drivers from Dell so that there were no conflicts with the nVidia driver.

WebGL working now :-)

more options

''# chữ nghiêng''