This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync No Longer Gives Me Option To 'Add A Device' Under Sync menu

  • 1 respuesta
  • 22 tienen este problema
  • 1 visita
  • Última respuesta de Reckless

more options

I'm try to sync my Adroid Phone with Firefox Destop and when I go to Options and Synce menu, I no longer see the 'Add A Device' option. I just get 'Set Up Firefox Sync' followed by 'Create New Account' or an 'I already Have a Firefox Sync account' Clicking the

I aready have an account option just gives me a key to add to my mobile device and my mobile device gives me a separate key to add to my desktop so I'm stuck with no where to go because none of the keys seem to work.

This is getting on my nerves because I constantly have to keep syncing my device and this has never happened before, I usually add the key from the phone to Firefox desktop and thats worked in the past but not any more.

I'm try to sync my Adroid Phone with Firefox Destop and when I go to Options and Synce menu, I no longer see the 'Add A Device' option. I just get 'Set Up Firefox Sync' followed by 'Create New Account' or an 'I already Have a Firefox Sync account' Clicking the I aready have an account option just gives me a key to add to my mobile device and my mobile device gives me a separate key to add to my desktop so I'm stuck with no where to go because none of the keys seem to work. This is getting on my nerves because I constantly have to keep syncing my device and this has never happened before, I usually add the key from the phone to Firefox desktop and thats worked in the past but not any more.

Todas las respuestas (1)

more options

LOL, I figured it out. I just switched back to Chrome, lulz, silly me. Cheers Mozilla. :-|