This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

It crashes constantly. why should I use firefox 4?

  • 1 respuesta
  • 3 tienen este problema
  • 3 visitas
  • Última respuesta de the-edmeister

mcci2011
mcci2011
more options

Every time I try to start 4.0 it crashes. No message just doesn't open. I have tried re-installing it several times. No help. I stopped the service, etc. but doesn't help. I started with the first Netscape. I am a Computer Consultant and a techie. I will have to stop suggesting my clients use 4.0 as I can't get it to run properly. Really disappointed in this release.

Every time I try to start 4.0 it crashes. No message just doesn't open. I have tried re-installing it several times. No help. I stopped the service, etc. but doesn't help. I started with the first Netscape. I am a Computer Consultant and a techie. I will have to stop suggesting my clients use 4.0 as I can't get it to run properly. Really disappointed in this release.

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.