Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I was prompted to download 4.0 but I keep getting an error msg: ... cannot open because it is not supported on this architecture. Downloaded it again. Same problem. I'm on a Mac.

  • 1 respuesta
  • 2 tienen este problema
  • 7 visitas
  • Última respuesta de the-edmeister

karenriley
karenriley
more options

Why I do the downlaod the firefox icon comes up with a big white circle that has a line thru it.

Why I do the downlaod the firefox icon comes up with a big white circle that has a line thru it.

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

http://www.mozilla.com/en-US/firefox/4.0/system-requirements/

Mac Operating Systems

  • Mac OS X 10.5
  • Mac OS X 10.6

Recommended Hardware

  • Macintosh computer with an Intel x86 processor
  • 512 MB of RAM
  • 200 MB hard drive space

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 .
http://www.floodgap.com/software/tenfourfox/

Or revert to Firefox 3.6.16, which is available here:
http://www.mozilla.com/en-US/firefox/all-older.html