This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to uninstall an unknown addon/plugin/program

  • 1 respuesta
  • 5 tienen este problema
  • 1 visita
  • Última respuesta de TonyE

more options

A couple of months ago I saw a add on? plug in? which lists the companies (like Doubleclick) that are tracking me as I browse. I installed it and it took over the right part of my screen with a list of trackers. I now would like to get rid of the tracking, but I don't know what it was called. I don't see it under the list of add ons or plug ins, nor in the control panel under the list of installed programs. *4.0.60129.0 listed below is apparently a silverlight plugin

Any idea how to get rid of this thing without remembering its name?

A couple of months ago I saw a add on? plug in? which lists the companies (like Doubleclick) that are tracking me as I browse. I installed it and it took over the right part of my screen with a list of trackers. I now would like to get rid of the tracking, but I don't know what it was called. I don't see it under the list of add ons or plug ins, nor in the control panel under the list of installed programs. *4.0.60129.0 listed below is apparently a silverlight plugin Any idea how to get rid of this thing without remembering its name?

Todas las respuestas (1)

more options

As you suspect, 4.0.60129.0 is the Microsoft Silverlight plugin.

As for the add-on, you appear to be describing the Ghostery extension. For details of how to uninstall it, see the section on uninstalling extensions at https://support.mozilla.com/kb/Uninstalling+add-ons