We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Where is the lock sign for trusted connections?

  • 1 respuesta
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de TonyE

Marten van Urk
Marten van Urk
more options

We are building websites for customers. For several customers we build a webshop with iDeal support. iDeal is a payment implementation which is supported by the main banks in The Netherlands. These banks provide a secure connection.

But since FF 4, the lock sign is replaced with a bar at the beginning of the url. So many of our customers complained that their customers don't have the impression that the connection is secure..... So our customers have less completed orders...

So can you please bring back the yellow lock sign?

We are building websites for customers. For several customers we build a webshop with iDeal support. iDeal is a payment implementation which is supported by the main banks in The Netherlands. These banks provide a secure connection. But since FF 4, the lock sign is replaced with a bar at the beginning of the url. So many of our customers complained that their customers don't have the impression that the connection is secure..... So our customers have less completed orders... So can you please bring back the yellow lock sign?

Modificadas por Marten van Urk el

Todas las respuestas (1)

TonyE
TonyE
  • Moderator
more options

The padlock has been replaced by the site identity button which provides more information than the padlock. For details on using it see https://support.mozilla.com/kb/Site+Identity+Button

Those that want a padlock icon can install the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/