This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I use menus for bookmarks after right-clicking?

  • 4 respuestas
  • 1 tiene este problema
  • 16 visitas
  • Última respuesta de Haggstrom

more options

When opening the bookmarks menu (from Menu Bar), and right clicking on a bookmark, all the choices are shown in light grey color, and I can't click anything of it. Why doesn't this work?

When opening the bookmarks menu (from Menu Bar), and right clicking on a bookmark, all the choices are shown in light grey color, and I can't click anything of it. Why doesn't this work?

Solución elegida

You need to figure out which add-on is causing that problem, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Thanks, the-edmeister, for your reply. Those menus do work in safe mode. However, I have a lot of customized settings, so I don't want to use SafeMode all the time.

Modificadas por Haggstrom el

more options

Solución elegida

You need to figure out which add-on is causing that problem, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Thanks! Actually, those menus started working now - I don't know what fixed it. I haven't restarted the computer (although that would perhaps have been an alternative), just put it in sleep mode. Anyway, I'm sure the link above would have been very useful otherwise, or if this problem returns.