This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to update Firefox on a Mac using OS X for a new Mac user?

  • 3 respuestas
  • 15 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

I am a new Mac user, so this is inexperience talking as much as anything else. I have Firefox set to automatically update itself, and I keep getting this window that appears to drag the Firefox icon into the Applications folder. I have dragged it over there, but Firefox still isn't updating. When I try clicking on the Firefox icons in the Applications folder, they simply either download again or they are document files. What do I do to get Firefox to update itself on my Mac?

I am a new Mac user, so this is inexperience talking as much as anything else. I have Firefox set to automatically update itself, and I keep getting this window that appears to drag the Firefox icon into the Applications folder. I have dragged it over there, but Firefox still isn't updating. When I try clicking on the Firefox icons in the Applications folder, they simply either download again or they are document files. What do I do to get Firefox to update itself on my Mac?

Todas las respuestas (3)

more options

Please click Help | About Firefox | Check For updates.

more options

Sorry, I should have posted that I did try that as well. It said to go to the main Firefox page for updates, and I downloaded the update from the main page. Same thing happened. I get the prompt to drag the Firefox icon to the applications folder - and nothing happens. Firefox does not update.

more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.