This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Since getting the Firefox 4.0.1 update, my internet won't connect.

  • 4 respuestas
  • 45 tienen este problema
  • 3 visitas
  • Última respuesta de punanykillah07

taftboy847
taftboy847
more options

My internet will not connect since I have gotten the 4.0.1 update. It just says "offline mode." My internet works on other browsers.

My internet will not connect since I have gotten the 4.0.1 update. It just says "offline mode." My internet works on other browsers.

Todas las respuestas (4)

rhondacurtsinger
rhondacurtsinger
more options

Same problem here. I used Firefox 100% of the time until the 4.0.1 update. Now it will not connect to the internet. I certainly prefer to use Firefox and hope this problem is correct quickly.

silkphoenix
silkphoenix
more options

Click on the Firefox button and go to: File and UNCHECK the "Offline" mode.

taftboy847
taftboy847 Autor de la pregunta
more options

Thank you silkphoenix, I fiddled around with it for a long time yesterday, messing with the proxy settings and what not. I never thought to just uncheck that, it works now!

punanykillah07
punanykillah07
more options

I tried this but found my "offline" mode was already unchecked. So what next?