This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

There is no "LOCK" icon to show me a site is secure. It was always there before!

  • 2 respuestas
  • 32 tienen este problema
  • 4 visitas
  • Última respuesta de wdiermen

bill15902
bill15902
more options

Every time I went to a secure site, such as my online bank, or to pay a credit card, there was ALWAYS a picture of a LOCK in the right hand corner. Now it is NEVER there. So I don't know if it's secure or not. Why has it disappeared since I updated my Firefox?

Every time I went to a secure site, such as my online bank, or to pay a credit card, there was ALWAYS a picture of a LOCK in the right hand corner. Now it is NEVER there. So I don't know if it's secure or not. Why has it disappeared since I updated my Firefox?

Todas las respuestas (2)

Andy.c
Andy.c
more options

The Statusbar is gone and the "lock" with it. Security information about a web page is shown by the Site Identity Button. https://support.mozilla.com/en-US/kb/Site+Identity+Button

You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon

wdiermen
wdiermen
more options

The point is here that other browsers still have the lock icon and many banking websites point their users to look for the icon. Now people have to install add-ons for this (which often don't work anymore after FF is upgraded)

Why "fix" something which was good?