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Hi Team, Facebook Chat is not availble

  • 2 respuestas
  • 6 tienen este problema
  • 15 visitas
  • Última respuesta de wildmohsin

wildmohsin
wildmohsin
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Hi Team, Facebook Chat is not available in Firefox Beta version however it is working fine in Internet explorer. I request u to please look into the issue and let us know whether this is related to Facebook or Mozilla, the chat option is working fine on Internet explorer.Since Mozilla is much better than IE , I request you to look into this so that I can continue using Mozilla. Here is the list of questions I found related to Facebook https://www.facebook.com/topic.php?uid=6494671374&topic=11594 Thanks Mohsin.

Hi Team, Facebook Chat is not available in Firefox Beta version however it is working fine in Internet explorer. I request u to please look into the issue and let us know whether this is related to Facebook or Mozilla, the chat option is working fine on Internet explorer.Since Mozilla is much better than IE , I request you to look into this so that I can continue using Mozilla. Here is the list of questions I found related to Facebook https://www.facebook.com/topic.php?uid=6494671374&topic=11594 Thanks Mohsin.

Solución elegida

You should try clearing the cache- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Also try removing unwanted cookies- Tools > Options > Privacy > Cookies: "Show Cookies"

Did you try running it on Safe mode to see which plugin/addon etc might be causing that?

Here is another thread with the same question with a little more detailed explanation-

http://support.mozilla.com/en-US/questions/774309?s=facebook+chat+not+working&as=s

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brinda
brinda
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Solución elegida

You should try clearing the cache- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Also try removing unwanted cookies- Tools > Options > Privacy > Cookies: "Show Cookies"

Did you try running it on Safe mode to see which plugin/addon etc might be causing that?

Here is another thread with the same question with a little more detailed explanation-

http://support.mozilla.com/en-US/questions/774309?s=facebook+chat+not+working&as=s

wildmohsin
wildmohsin Autor de la pregunta
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Hi Brinda,

Thanks A lot for your support, the solution you provided worked. Thanks a lot keep the good work going. God Bless You.

Thanks, Mohsin.