This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Despite troubleshooting, still can't connect to the internet on my Dell Laptop

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Xircal

more options

When trying to connect to the internet, I get the following message: Server not found Firefox can't find the server at www.apple.com.

I cleared recent history, but still can't connect.

When trying to connect to the internet, I get the following message: Server not found Firefox can't find the server at www.apple.com. I cleared recent history, but still can't connect.

Todas las respuestas (1)

more options

Some laptops have a switch somewhere on the machine, usually underneath which you can use to prevent the laptop from connecting to the Internet.

Can you connect with Internet Explorer? If you can, then it may be that your firewall is blocking the connection. See Configure firewalls so that Firefox can access the Internet