This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Unable to update silverlight

  • 2 respuestas
  • 33 tienen este problema
  • 13 visitas
  • Última respuesta de tecasto

fredteall
fredteall
more options

this is what silverlight is telling me Message ID: generic

You reached this page since you encountered problems with the installation of Microsoft Silverlight. In many cases these problems are due to incompatible browser and operating system or due to an old pre-release version of Silverlight. Please follow the Uninstall Instructions to remove any previous versions from your system and then visit the Silverlight Web site and install the latest version. I've followed the uninstall instructions have downloaded the new version but it will not install. Every time I turn the computer on it tells me the ESET NOD Antivirus software needs my attention referring to the silver light. Any help would be appreciated Thanks Fred

this is what silverlight is telling me Message ID: generic You reached this page since you encountered problems with the installation of Microsoft Silverlight. In many cases these problems are due to incompatible browser and operating system or due to an old pre-release version of Silverlight. Please follow the Uninstall Instructions to remove any previous versions from your system and then visit the Silverlight Web site and install the latest version. I've followed the uninstall instructions have downloaded the new version but it will not install. Every time I turn the computer on it tells me the ESET NOD Antivirus software needs my attention referring to the silver light. Any help would be appreciated Thanks Fred

Todas las respuestas (2)

Svetlana
Svetlana
more options

Please just wait for Microsoft to release a version of Silverlight that is compatible with Firefox 5. Apparently they didn't do that yet.

tecasto
tecasto
more options

I have firefox beta 9. Have same problem with uninstalling old version of silverlight and installation of current version. What is difference between firefox beta 9 and firefox 5? How do you choose one over the other? Was unaware of different versions.