Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on the firefox icon, I get the message "FAiled to read the configuration file. Please contract your system administrator."

  • 1 respuesta
  • 7 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

I was using my laptop on a hotel wireless the past couple of days. I returned home and put it back on the docking station. However, I do remember getting this same error message while I was on the hotel wireless. Since IE worked, I didn't worry about it, thinking it had something to do with the hotel wireless. However, now I'm home and it still won't work. I've uninstalled and reinstalled firefox a couple of times - still the same error message. I don't have a "system administrator" to contact - that would be me!

I was using my laptop on a hotel wireless the past couple of days. I returned home and put it back on the docking station. However, I do remember getting this same error message while I was on the hotel wireless. Since IE worked, I didn't worry about it, thinking it had something to do with the hotel wireless. However, now I'm home and it still won't work. I've uninstalled and reinstalled firefox a couple of times - still the same error message. I don't have a "system administrator" to contact - that would be me!

Todas las respuestas (1)

more options

Are you using a file mozilla.cfg to lock or initialize prefs?

See: