This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

storing password

  • 2 respuestas
  • 3 tienen este problema
  • 6 visitas
  • Última respuesta de fabiogorra

fabiogorra
fabiogorra
more options

I am using Firefox v. 5. I am unable to store passwords for external websites because the Firefox bar is different from this: http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords. No "key" symbol or icon is shown in the bar, no "key" is shown amongst the various items in the "Tools > customize section".

I am using Firefox v. 5. I am unable to store passwords for external websites because the Firefox bar is different from this: http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords. No "'''''key'''''" symbol or icon is shown in the bar, no "'''''key'''''" is shown amongst the various items in the "Tools > customize section".

Solución elegida

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

See also:

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

See also:

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
fabiogorra
fabiogorra Autor de la pregunta
more options

Great!! I was actually running Firefox in permanent Private Browsing mode. I have now deselected "Permanent Private Browsing mode" and IT WORKS. Many thanks!!!