Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can only open one Firefox browser window. When I click the firefox icon from desktop or taskbar to open up another browser window it does not open. I am ablt to open up new tabs within the one window.

  • 3 respuestas
  • 10 tienen este problema
  • 13 visitas
  • Última respuesta de cor-el

more options

I can only open one Firefox browser window. When I click the firefox icon from desktop or taskbar to open up another browser window it does not open. I am ablt to open up new tabs within the one window.

I can only open one Firefox browser window. When I click the firefox icon from desktop or taskbar to open up another browser window it does not open. I am ablt to open up new tabs within the one window.

Todas las respuestas (3)

more options

Have you tried: click Firefox button > New Tab > New Window OR CTRL+N OR File > New Window (if using the Menu Bar)

Once open, Firefox locks the Profile that is in use and you can not open another window with that Firefox version and Profile combination using the Windows Desktop icon or the Windows Programs list.

Modificadas por SafeBrowser el

more options

Yes I tried that. Unfortunately still not working. Cannot open another browser window. Only one window opens with multiple tabs. Any other ideas. Thanks.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Firefox 4 and later versions save the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session.
Use "File > Exit" or "Firefox > Exit" (Mac: "Firefox > Quit Firefox") if you want to restore multiple windows.
You can use "History > Restore Previous Session" to get the previous session at any time.
You may need to click the orange/gray Firefox button to see History.
There is also a "Restore Previous Session" button on the default about:home Home page.

See also: