This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have updated to Firefox 6 and I cannot get it to make a connection. Error message "unable to connect". Google Chrome and IE work fine. Any thoughts?

  • 2 respuestas
  • 12 tienen este problema
  • 1 visita
  • Última respuesta de SafeBrowser

more options

Problem loading page. Unable to connect. Suggests a firewall might not let Firefox access internet.

Problem loading page. Unable to connect. Suggests a firewall might not let Firefox access internet.

Todas las respuestas (2)

more options

Zonealarm free does not recognise firefox automatically. You will see that all the access is question marks for firefox in zone alarm programs window. Tick first two accesses, and firefox sill start working again.

more options

See Cannot connect after upgrading Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.