This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I clicked to download Firefox 6.0, after it loaded, it only shows Firefox 4.0 Beta 8. Where is the 6.0?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I go through all of the steps to download the 6.0 version. When it completes, it only shows that I have the Firefox 4.0 Beta 8. Is the 6.0 version actually not available? Is the Firefox 4.0 Beta 8 really the 6.0 version? Just curious.

I go through all of the steps to download the 6.0 version. When it completes, it only shows that I have the Firefox 4.0 Beta 8. Is the 6.0 version actually not available? Is the Firefox 4.0 Beta 8 really the 6.0 version? Just curious.

Todas las respuestas (1)

more options

Do a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.