We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

scroll windows are compressed in FF6 and FF7B

  • 4 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

I accessed a site that has a scroll area in the middle of the screen and FF6 and FF7B have compressed it so that it is about 8 lines large instead of going to the bottom of the screen. I believe there should be some site compatibility "switches" or configuration that I could use to correct this.

I accessed a site that has a scroll area in the middle of the screen and FF6 and FF7B have compressed it so that it is about 8 lines large instead of going to the bottom of the screen. I believe there should be some site compatibility "switches" or configuration that I could use to correct this.

Todas las respuestas (4)

more options

I have added a screen shot of the problem.

more options

No problems here.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I have tried your suggestions with out any improvement. I have to add that when I was talking with the site webmaster, he said that I was not the only one with the problem, that FF6 users all had this problem.

I still cannot get the input scroll area to enlarge to the bottom of the graphic box it is in.

more options

You can try to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

I'm not seeing your problem with Firefox 6 and the Firefox 7 beta version on Linux.
I'm also not seeing scroll bars for that page area, I see all the text in one large container.