Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just got firefox yesterday, can load Adobe Flash Player, please help

  • 4 respuestas
  • 36 tienen este problema
  • 9 visitas
  • Última respuesta de John99

more options

Just got Firefox yesterday. This morn I tried to "Listen Live" or "Live Stream" from a radio station. It said I need to download Adobe Flash Player. It won't let me download it. Can you help please, Thank You

Just got Firefox yesterday. This morn I tried to "Listen Live" or "Live Stream" from a radio station. It said I need to download Adobe Flash Player. It won't let me download it. Can you help please, Thank You

Todas las respuestas (4)

more options

This may not be a Firefox problem as such. It may well be that you do not have administrative rights to install FlashPlayer, or for some reason security software is causing a problem. Exactly what do you mean by It won't let me download it. possibly any error or warning messages you get will be meaningful; what are they ?

See

Presumably you could use Internet Explorer, does that work with the radio stations ?
note IR & Firefox are likely to need separate installs of flash Player, and certainly you will need to test each browser separately for flash Player functionality.

more options

The computer that you used to post your question has Flash installed. Is this the system on which you are trying to install Adobe Flash? Click on "More System details" to the right of your original question; the first item "Shockwave Flash 10.3 r183" is Adobe Flash.

Test Adobe Flash here --> https://www.adobe.com/software/flash/about/

  • Click image below and compare to your test page results.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

On the computer used to post your question...

You need to update some plug-ins:

more options

thank you for replying, but I don't even understand what you said. I am new to computers and I can't even follow your instructions. All I know is something won't let me listen to my radio station and I've tried many times today to load Adobe Flash Player and it just says installation not complete or something like that, you say I have it, but I don't see it anywhere and if I do have it, why doesn't my radio live stream go through. I live way out in a rural area and we can't get an AM radio station so I used to live stream and listen that way, but now I can't Thank you, Paula

more options

If you click on the small thumbnail image that SafeBrowser has posted it will get bigger and show you more details.

If you try the link safebrowser provided
Test Adobe Flash here --> https://www.adobe.com/software/flash/about/

you should be able to compare results. (Click on -or double click- the above blue link with your mouse) What happens when you try to do that ?