Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot upgrade from Firefox 3 to Firefox 6.

  • 1 respuesta
  • 2 tienen este problema
  • 5 visitas
  • Última respuesta de pwolny

more options

Using my Firefox 3.0.13, I tried to upgrade to Firefox 6. I click download, opens set up exe, choose "save file". Download does not happen so I click link as directed. It just sends me another "open set up exe. box, an endless circle. I am using Windows Vista.

Using my Firefox 3.0.13, I tried to upgrade to Firefox 6. I click download, opens set up exe, choose "save file". Download does not happen so I click link as directed. It just sends me another "open set up exe. box, an endless circle. I am using Windows Vista.

Todas las respuestas (1)

more options

I changed the default location for downloads and it now works.