This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The operation cannot be completed because you do not have sufficient privileges for some of the items

  • 1 respuesta
  • 7 tienen este problema
  • 19 visitas
  • Última respuesta de cor-el

more options

I am currently using FF 3.5.3 on an Intel Mac OS X 10.5. I can't download FF 6 because of the error message: "The operation cannot be completed because you do not have sufficient privileges for some of the items." This is my work computer, but my computer administrator has no clue as to what the problem is.

I am currently using FF 3.5.3 on an Intel Mac OS X 10.5. I can't download FF 6 because of the error message: "The operation cannot be completed because you do not have sufficient privileges for some of the items." This is my work computer, but my computer administrator has no clue as to what the problem is.

Todas las respuestas (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.