Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since I updated Firefox, it won't start unless I turn off Zone Alarm Pro

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Sambo18

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

Solución elegida

Todas las respuestas (2)

Solución elegida

That is a problem caused by using Virtualization in ZoneAlarm Extreme Security.

Thanks for that - it is now working as it should.