This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bank of America Cashpro accepts Firefox 5 but not Firefox 6. We uninstalled V.6 and installed V.5, but when we reopen Firefox, it upgrades itself automatically to V.6, which we cannot use. How do we tell Firefox to stay on V.5, and stop upgrading to V.6?

  • 4 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

bold textOur Bank of America (Cashpro) accepts Firefox 5 but not Firefox 6. We uninstalled Firefox 6 and reinstalled Firefox 5, but when we close Firefox, it keeps upgrading automatically to Firefox 6, which we cannot use. How do we tell Firefox to stay on Version 5, and to stop upgrading by itself to Version 6? (or at least to ask if we want to upgrade, instead of upgrading on its own)

'''bold text'''Our Bank of America (Cashpro) accepts Firefox 5 but not Firefox 6. We uninstalled Firefox 6 and reinstalled Firefox 5, but when we close Firefox, it keeps upgrading automatically to Firefox 6, which we cannot use. How do we tell Firefox to stay on Version 5, and to stop upgrading by itself to Version 6? (or at least to ask if we want to upgrade, instead of upgrading on its own)

Todas las respuestas (4)

more options

try this:

go to OPTIONS then ADVANCE then UPDATE then in session When updates to firefox are found UNTICK Automatically download and install the update then press OK to save changes.

thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

We unchecked the automatically update, but it updated anyway. Any other suggestions?

more options

look in about:config area this two

app.update.auto

app.update.enable

if is true make it false both, by double click on it.

thank you

Modificadas por ideato el

more options

If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.

You can delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)