This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

how do i get rid of a large blue box covering my facebook page?

  • 3 respuestas
  • 38 tienen este problema
  • 1 visita
  • Última respuesta de StingSF

katielady94
katielady94
more options

when i log into facebook (using firefox) a large blue box is covering my facebook page and i can only see a 1 inch strip of my facebook. this has been happening for a week. when i log into facebook (using my original internet carrier) the blue box does appear. how do i get rid of it firefox?

when i log into facebook (using firefox) a large blue box is covering my facebook page and i can only see a 1 inch strip of my facebook. this has been happening for a week. when i log into facebook (using my original internet carrier) the blue box does appear. how do i get rid of it firefox?

Todas las respuestas (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

StingSF
StingSF
more options

I had the same problem. So I used SAFE MODE, then turned on each add-on one by one. It turned out, for me, it was GreaseMonkey and the script that notifies me when one of my "friends" had de-friended me. It may be another add-on for you.

Anyway the big blue box is gone and Timeline is working fine.

StingSF
StingSF
more options

Sorry, I missed a step in my post above. First, I used SAFE MODE, and my face book page had no Big Blue Box. So this time, using the SAFE MODE box I turned off all Add ons. Then I started to turn each add on in REGULAR MODE until I found the culprit (GreaseMonkey)...