We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where is the Help button you talk about to download updates (w/ About Firefox)?

  • 1 respuesta
  • 3 tienen este problema
  • 10 visitas
  • Última respuesta de cor-el

more options

I cannot figure out how to install the new version of Firefox over the old copy. Your instructions say to go to the home page and click Help at the top and then "About Firefox" button to download updates. I cannot even find these choices.

When I try to download on my own I only get all the files. And the Readme file gives me no instructions. I extracted all files, but there was no way to install that I could figure out. and your instructions are invalid.

I cannot figure out how to install the new version of Firefox over the old copy. Your instructions say to go to the home page and click Help at the top and then "About Firefox" button to download updates. I cannot even find these choices. When I try to download on my own I only get all the files. And the Readme file gives me no instructions. I extracted all files, but there was no way to install that I could figure out. and your instructions are invalid.

Todas las respuestas (1)

more options

That applies to Firefox 4+ versions.

You appear to have a Ubuntu branded Firefox 3.0.19 version and such versions need to be updated via the software management of the Linux distribution.
You first need to make sure that you meet the system requirements for more recent Firefox 3.6.x or 7.0.x versions.