This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

When viewing netflix on firefox, a gap of about an inch from top to bottom of the screen is present when going to fullscreen.

  • 2 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de tashtonb

tashtonb
tashtonb
more options

Youtube, other flash players, and media players works fine full screen. IE plays netflix fine. The laptop is new, HP Pavilion dv6. All audio and video drivers have been updated. Firefox and ms silverlight updated. Tried un-installing and re-installing silverlight. The following link has pictures in the first post of exactly what I'm experiencing. http://www.hv20.com/showthread.php?43957-HP-Laptop-Full-Screen-Issue

Youtube, other flash players, and media players works fine full screen. IE plays netflix fine. The laptop is new, HP Pavilion dv6. All audio and video drivers have been updated. Firefox and ms silverlight updated. Tried un-installing and re-installing silverlight. The following link has pictures in the first post of exactly what I'm experiencing. http://www.hv20.com/showthread.php?43957-HP-Laptop-Full-Screen-Issue

Todas las respuestas (2)

the-edmeister
the-edmeister
  • Moderator
more options

I agree with the consensus in that other support thread, it looks like a Silverlight problem.

tashtonb
tashtonb Autor de la pregunta
more options

I agree, but as netflix plays fine full screen in IE, there is a problem with how Silverlight is working with firefox. It acts as if it is occupying the full screen (no parts cut out) but there is still that annoying gap. I'm wondering if anybody else has come across this problem, or more importantly, a way to fix it.