This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Tim

more options

Keep getting this message when trying to play games on POGO or switching from one game to another and a box comes up and it says:

                   The connection was reset      
  The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any page, check your computer's network connection. If your computer or network is protected by a firewall or proxy make sure that Firefox is permitted to access the web.

    Try again

I will try again several times and I keep getting the same message. I have to shut down Firefox and start back over. I do not have the same problem with Internet Explorer. This problem did not start until I had been using Firefox for a couple of months.

I tried to get the Crash ID(s) but could not figure out how to get the listing to come up.

Keep getting this message when trying to play games on POGO or switching from one game to another and a box comes up and it says: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any page, check your computer's network connection. If your computer or network is protected by a firewall or proxy make sure that Firefox is permitted to access the web. Try again I will try again several times and I keep getting the same message. I have to shut down Firefox and start back over. I do not have the same problem with Internet Explorer. This problem did not start until I had been using Firefox for a couple of months. I tried to get the Crash ID(s) but could not figure out how to get the listing to come up.

Todas las respuestas (1)

more options

Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

(Basically, type about:crashes in the location bar and provide 1-3 crash ids)