This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I update Firefox I can't get back on the internet. I have to uninstall and go back to an old Firefox.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de finitarry

more options

I have an old Firefox. Every time I update to a new version, I can't get back on the internet. It tells me it can't find the server. So I have to uninstall the updated version and go back to my old version.

I have an old Firefox. Every time I update to a new version, I can't get back on the internet. It tells me it can't find the server. So I have to uninstall the updated version and go back to my old version.

Todas las respuestas (1)

more options

Check your firewall settings.

http://kb.mozillazine.org/Firewalls