This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

firefox crashes as soon as i open, even in safe mode. I tried uninstalling and installing the new version (8.0). Nothing works, all the time it leads to crash reporting message.

firefox crashes as soon as i open, even in safe mode. I tried uninstalling and installing the new version (8.0). Nothing works, all the time it leads to crash reporting message.

Solución elegida

That problem is caused by Trusteer Rapport

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (2)

more options

Solución elegida

That problem is caused by Trusteer Rapport

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

more options

right solution for my problem