This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

verizon has updated their email software and I can't access email. Do I need to update Mozilla firefox?

  • 1 respuesta
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

Todas las respuestas (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"