This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Update failed...could not be installed (patch apply failed) - I use 7.0.1

  • 3 respuestas
  • 11 tienen este problema
  • 1 visita
  • Última respuesta de finitarry

ssaurage
ssaurage
more options

Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

Solución elegida

you can try the alternate and easiest way by downloading here

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Solución elegida

you can try the alternate and easiest way by downloading here

ssaurage
ssaurage Autor de la pregunta
more options

Thank you. I don't want to reload the entire thing - yes, it can be entirely reloaded, but I don't want to lose settings. How do I upload the PATCH as offered?

finitarry
finitarry
more options

Installing a new version of Firefox will not remove your settings. They are stored in a profile in a different location.