Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded files are deleted automaticaly after completion

  • 4 respuestas
  • 12 tienen este problema
  • 11 visitas
  • Última respuesta de malbilly

more options

Every time I download files, they are deleted automatically,except for PDF files, after completion. I have tried e-mail attachments, utility downloads, patches, drivers, etc. with no luck. Help!

Every time I download files, they are deleted automatically,except for PDF files, after completion. I have tried e-mail attachments, utility downloads, patches, drivers, etc. with no luck. Help!

Todas las respuestas (4)

more options
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

Already tried that with no change in result.

more options

Tried it using your suggested Security changes with the same result. Thanks anyway.