Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

While trying to update to 8.0.1 firefox is unable to connect to their update server.

more options

After getting the prompt to update to 8.0.1, Firefox is unable to connect to their update server. I've never had a problem connecting for any previous updates in the past. I'm running OX 10.6 and the firefox version currently installed is 7.0.1.

After getting the prompt to update to 8.0.1, Firefox is unable to connect to their update server. I've never had a problem connecting for any previous updates in the past. I'm running OX 10.6 and the firefox version currently installed is 7.0.1.

Solución elegida

try to install Firefox 8 on top of Firefox 7, or

Profile is a folder which store all your personal data in a safe place

here explain how to backup profile

here explain how to restore it
Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

try the alternate and easiest way by downloading from here

more options

Will my current bookmarks and settings automatically transfer over to do I need to do that manually when I install 8.0.1 this way?

more options

Solución elegida

try to install Firefox 8 on top of Firefox 7, or

Profile is a folder which store all your personal data in a safe place

here explain how to backup profile

here explain how to restore it