This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site Identity Button is not green on a site with an EV SSL certificate

  • 3 respuestas
  • 2 tienen este problema
  • 5 visitas
  • Última respuesta de markstega

more options

On my web site the SSL certificate is an EV certificate. When I browse to the site the site identity button is green until the page finishes loading and then the identity button goes grey and says that the site does not supply identity information. The site produces an appropriate identity display in IE 9.

On my web site the SSL certificate is an EV certificate. When I browse to the site the site identity button is green until the page finishes loading and then the identity button goes grey and says that the site does not supply identity information. The site produces an appropriate identity display in IE 9.

Todas las respuestas (3)

more options

https://www.optimiumhealth.com

I see nothing at all because I don't have Silverlight installed. I did see the green indicator for the EV certificate, but it disappeared when that Silverlight banner appeared.
You are loading unencrypted content on what is supposed to be an encrypted web page, see the screenshot.

more options
more options

I've changed the link to https to no avail. I'll have to break out Fiddler & see what the complete "conversation" is for the start page. FWIW the best indicator was Chrome - It shows a reasonably clear error message. I'll report back...