Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 respuestas
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de knorretje

more options

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

Todas las respuestas (2)

more options

do you have threatfire installed? do you run OS on Administrator or others user account?

more options

The crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c71b0717-3051-416d-ab28-f48362111202
Firefox 8.0.1 Crash Report [@ PR_Read ]