This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I no longer print directions using mapquest?

  • 7 respuestas
  • 9 tienen este problema
  • 145 visitas
  • Última respuesta de mlscantlin

more options

Suddenly, there is no response when I click on the print icon when using mapquest (I quit Explorer several years ago for this reason after it upgraded). Additionally, when I click on a "Format for printing" icon with Fidelity - I no longer get a response.

Suddenly, there is no response when I click on the print icon when using mapquest (I quit Explorer several years ago for this reason after it upgraded). Additionally, when I click on a "Format for printing" icon with Fidelity - I no longer get a response.

Solución elegida

I use Classic Mapquest and when I click on the PRINT button on Mapquest, it does nothing, and will not print Mapquest directions. When I try it in the Google Chrome browser, printing the directions works fine.

Why can't Firefox fix this problem?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (7)

more options

Can you print if you select from the Firefox menu bar?

   File -> Print ...  
more options

Yes, I can print from the Firefox menu bar, but only get the turn by turn directions. I can't get the map unless I screen print it and paste.

more options

When I try this I see the map but it is at the bottom of the directions. What is at the bottom of the page to print for you after the "Total Travel Estimate"?

more options

I simply print the first portion of the driving directions (doesn't even print the entire list to the destination).

more options

On any webpage, select File -> Print Preview and set your print options. You may need to select "Shrink-to-fit" and/or "Print background colors and images". Then go to MapQuest and select the option to print a set of directions.

Is the map visible at the bottom of the print-preview page for you after the "Total Travel Estimate"?

Try printing now after having set your print options as above.

more options

Solución elegida

I use Classic Mapquest and when I click on the PRINT button on Mapquest, it does nothing, and will not print Mapquest directions. When I try it in the Google Chrome browser, printing the directions works fine.

Why can't Firefox fix this problem?

more options

I solved the problem by installing an older version (5.0) of Firefox which worked fine. Then I got an automatic upgrade (again). This newest version now also works. I consider the problem solved. I also could use Chrome successfully.