This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

won't open

kobray
kobray
more options

I had the windows 7 security hijak take over my computer. I installed malwarebytes and it seems to have got rid of the virus.

Now Firefox won't open.

I uninstalled and reinstalled, no luck

I uninstalled and downloaded a registry cleaner and then reinstalled - still no luck. the process shows up in my task manager but will not open.

I had the windows 7 security hijak take over my computer. I installed malwarebytes and it seems to have got rid of the virus. Now Firefox won't open. I uninstalled and reinstalled, no luck I uninstalled and downloaded a registry cleaner and then reinstalled - still no luck. the process shows up in my task manager but will not open.

Todas las respuestas (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

if you are not sure that you are still infected or not, please follow this instruction and checkup your pc