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After upgrade to 9.01 startup of firefox gives error message MOZCRT19.dll was not found

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  • Última respuesta de cor-el

Burk
Burk
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After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem".

Well, re-installing does not fix this problem!

I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem". Well, re-installing does not fix this problem! I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

Solución elegida

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm:

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cor-el
cor-el
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Which security software (firewall, anti-virus) do you have?

Burk
Burk Autor de la pregunta
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I do run ZoneAlarm version 10.0.241.000 which comes with Anti-Virus/Spam/Spam/Phishing/Spyware

cor-el
cor-el
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  • Top 10 Contributor
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Solución elegida

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm: