This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is my download disappearing?

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I go to download the Minecraft Server, an exe. I select my directory and all seems fine. The download trundles alone.

When it's completed, I get nothing. That is to say, the file is not in the directory I asked for. If I right click on that item in the 'downloads' window, 'open' and 'open containing folder' are greyed out.

I tried downloading the regular Minecraft.exe to the same folder (and others) and that works as expected.

I go to download the Minecraft Server, an exe. I select my directory and all seems fine. The download trundles alone. When it's completed, I get nothing. That is to say, the file is not in the directory I asked for. If I right click on that item in the 'downloads' window, 'open' and 'open containing folder' are greyed out. I tried downloading the regular Minecraft.exe to the same folder (and others) and that works as expected.

Todas las respuestas (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"