This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 2 respuestas
  • 2 tienen este problema
  • 4 visitas
  • Última respuesta de cor-el

odellhamby
odellhamby
more options

when i click the firefox icon to open it, it doesnt open and the crash reporter pops up

when i click the firefox icon to open it, it doesnt open and the crash reporter pops up

Todas las respuestas (2)

Tannn3r
Tannn3r
more options

Try Diagnose Firefox issues using Troubleshoot Mode. If it opens, select disable all add-ons and restart. If it opens back up just fine, it is an add-on problem and you will have to figure out which one it is.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: