This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Oxylatium

more options

every time I start up it comes up with the crash report.

this is the crash ID

every time I start up it comes up with the crash report. this is the crash ID

Todas las respuestas (1)

more options

Your crash report is empty, so it's hard to tell you why FF is crashing. Did you try to reinstall it with a new fresh profile?