This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I troubleshoot the Phishing and Malware filters?

  • 1 respuesta
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de John99

more options

I checked my options, and all the blocks are in place in the security options, and there are no exceptions in the add-on exception list. I only have a small number of add-ons, like flash, quicktime, and adblock plus.

The problem? When I go to the test sites for a phishing site and malware site, I am brought to the pages without the expected warning.

Is there something I'm missing? Some other way to test the filter?

I checked my options, and all the blocks are in place in the security options, and there are no exceptions in the add-on exception list. I only have a small number of add-ons, like flash, quicktime, and adblock plus. The problem? When I go to the test sites for a phishing site and malware site, I am brought to the pages without the expected warning. Is there something I'm missing? Some other way to test the filter?

Todas las respuestas (1)

more options

Use the old test links instead

It should work when you upgrade to Firefox 10.0.1 which will be released probably on Friday.

What is failing is the test site rather than the process due to Firefox changing the locations of the test pages and the database they are using. ( a related discussion)