This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when opening

more options

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Modificadas por madhttr el

Todas las respuestas (1)

more options

did you use Firebug? your crash mostly related to Firebug, if you have Firebug try to restart your browser with Firebug disable


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: