This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Green bar doesn't work well with the Extended Validation in certain website before hit refresh button in Firefox10

  • 3 respuestas
  • 2 tienen este problema
  • 8 visitas
  • Última respuesta de Vivek

more options

Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

Todas las respuestas (3)

more options
more options

Hi Vivek,

Thanks for your response. But this issue still exist in safe mode and I don't think it's due to extensions. I contacted Verisign yesterday, who sold the EV to us, and they said this is a unknown Firefox side issue with no helpful information. So I came here to see if this is really a FF side problem and if anyone happens to know deeper about this.

Thanks

more options

I tried it on Firefox 10.0.2. Clicking Shop Now, Add to Cart, Checkout opens the EV secure page with only a single click.