This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

Firefox crashes on start up even in safe mode.

Firefox crashes on start up even in safe mode.

Todas las respuestas (1)

more options

Your Crash Report :- https://crash-stats.mozilla.com/report/index/bp-bfe9d247-d9eb-4048-81f5-5f8212120306
Firefox 9.0.1 Crash Report [@ mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**) ]


your crash maybe fixed in Firefox 10, can you give it a try?