This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

PC crashes with BOD when uploading a file using Firefox to my iPad

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de htpbreewel

htpbreewel
htpbreewel
more options

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

Solución elegida

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

user633449
user633449
more options

Solución elegida

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

htpbreewel
htpbreewel Autor de la pregunta
more options

Thank you for your reply. After updating the Intel WiFi driver with the help of Driver Genius Pro the problem did not occur any more. Strange that Windows Update did not come up with this driver.

Problem solved