This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I recently installed Java 6 update 33, and adobe flash player 11 plugin, and now can't play any videos from any website in Mozilla, but Google Chrome works.

  • 1 respuesta
  • 33 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

janekoprucki
janekoprucki
more options

Cannot play any video from any website in Mozilla after installing Java 6 update 33, and adobe flash player 11 plugin. However, I can play videos from Google Chrome and also from Internet Explorer. For example, when I'm trying to play a you tube video in Mozilla, a black screen comes up with following error message: "An error has occurred. Please try again later."

(This is like the Wizard of Oz -- when the man comes to the little window in the door and says to Dorothy, "Come back tomorrow." )

Cannot play any video from any website in Mozilla after installing Java 6 update 33, and adobe flash player 11 plugin. However, I can play videos from Google Chrome and also from Internet Explorer. For example, when I'm trying to play a you tube video in Mozilla, a black screen comes up with following error message: "An error has occurred. Please try again later." (This is like the Wizard of Oz -- when the man comes to the little window in the door and says to Dorothy, "Come back tomorrow." )

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This may be caused by a recent Flash 11.3 update.

See: